Family Business Advisory Services

May 16, 2023

Book Review: The Psychology of Money

Investing, personal finance, and business decisions are typically taught as a math-based field, where data and spreadsheets dictate your family business’ next move. But as Morgan Housel teaches us in his book The Psychology of Money, there is theory, and then there is reality. As my colleague Atticus Frank writes in a previous post, most financial literature focuses on one of three areas:

  1. Help, I have a problem! Think Dave Ramsey.

  2. How do I get more money? This includes The Millionaire Next Door and other investing books.

  3. How do I learn more? Consists of deep dives into REITS, stock selection, or portfolio construction.

Housel goes a different route. He challenges the very idea of how money is taught and perceived by suggesting that financial decisions are not made only on a spreadsheet. In this week’s post, we explore a few of the lessons Housel identifies to challenge how people think about money.

“Luck and risk are siblings. They are both the reality that every outcome in life is guided by forces other than individual effort.”

You want to talk about luck? Bill Gates went to one of the only high schools in the world with a computer. In 1968, there were 303 million high-school-aged people in the world. About 18 million lived in the U.S., roughly 270,000 lived in Washington state, a little over 100,000 lived in the Seattle area, and only about 300 of them attended Lakeside School. Start with 303 million, end with 300.

Unfortunately for one of Gates’ childhood friends, he experienced a powerful dose of luck’s close sibling, risk. Kent Evans was a buddy of Bill’s in 8th grade, and the two had big dreams together. Unfortunately, Kent died in a mountaineering accident before he graduated high school. Housel writes that the odds of being killed on a mountain in high school are roughly one in a million.

Bill experienced one-in-a-million luck as Kent experienced one-in-a-million risk—the same force and magnitude working in opposite directions. If it has been around for a while, your family business has likely enjoyed fortune’s blessings and curses.

The difficulty for family businesses in applying lessons from past wins (and failures) is identifying what is luck and what is skill. Skill is replicable, luck is difficult to repeat. But Housel offers two rules to point you in a better direction.

Rule #1 – Be careful who you praise and who you look down upon. We naturally want to assume that 100% of outcomes can be attributed to the effort and skill of the decision-makers, but this is just not the case. Luck and risk have a lot to do with the outcomes we observe.

Rule #2 – Focus less on specific individuals and more on broad patterns. Studying the experiences and practices of a specific person can be dangerous as we naturally tend to select extreme examples as case studies—Elon Musk, Warren Buffett, etc. However, the more extreme the outcome, the more likely it was influenced by extreme ends of luck or risk, which means the example is less likely to be meaningful in the long run.

The objective for family businesses is that success and failure can sometimes be lousy teachers. Failure (and success) can blur the distinction between good processes and outcomes. Your process may have been appropriate, but probabilities still went against you. And on the flip side, you may have generated a fantastic outcome utilizing a faulty process. The trick is to distinguish your procedures and processes from the ultimate outcome.

“Long-term planning is harder than it seems because people’s goals and desires change over time.”

Long-term financial planning is essential, but things change—both the world around you and your goals and desires. Charlie Munger, vice chairman of Berkshire Hathaway, says the first rule of compounding is never to interrupt it unnecessarily. Housel responds, “But how do you not interrupt a money plan – career, investment, spending, budgeting, etc. – when what you want out of life changes?” There is no easy solution to this conundrum.

Two things Housel suggests keeping in mind when making long-term decisions:

Lesson #1 – Avoid the extreme ends of financial planning.

Lesson #2 – Accept the reality of changing our minds.

Compounding works best when you can give a plan years or decades to grow. Endurance is key. Aiming for the moderate rather than the extreme increases the odds of being able to stick with a plan.

The goals of a family business one year may vary from the last and the next. As these goals change, family business directors have to alter their decision-making in order to accomplish these new goals. Accepting the reality of new objectives and actively making decisions based on them are key for family businesses.

Conclusion

In our family business advisory practice at Mercer Capital, we help clients navigate the intersection of family issues and business realities. Family businesses have multiple objectives that include and extend beyond dollars and company success.

Successful family business directors recognize the role of luck and risk in success and failures, are adaptable, and make alternate operational decisions based on changing goals. Housel’s book does a nice job of expanding on these themes and can be an excellent addition to your family business library.

Continue Reading

How Should Family Business Directors Use Benchmarking Data?
How Should Family Business Directors Use Benchmarking Data?
Family business directors can use benchmarking data more effectively by pairing a focused set of performance measures with relevant peer comparisons. Consistent review over time helps boards identify meaningful trends, understand performance gaps, and assess whether results align with company strategy and shareholder priorities.
Mercer Capital Sponsoring and Speaking at the 5th Annual It’s All Relative Family Business Symposium
Mercer Capital Sponsoring and Speaking at the 5th Annual It’s All Relative Family Business Symposium
Mercer Capital is pleased to sponsor the 5th annual It’s All Relative Family Business Symposium, hosted by the Ole Miss Center for Innovation and Entrepreneurship. The 2026 program will focus on governance and boards, with sessions designed to help family business leaders think more strategically about structure, stewardship, and long-term continuity.The Symposium takes place September 15-16, 2026, in Flowood, Mississippi. Travis Harms, Tripp Crews, and Zac Lange will represent the firm at the Symposium.In addition, Travis Harms and Tripp Crews are also leading the Tuesday afternoon session on “Dividend and Redemption Policies,” which explores how family businesses can balance shareholder liquidity needs with the capital required to support the long-term health of the business.Travis Harms, CFA, CPA, ABV, is President of Mercer Capital and leads the firm’s Family Business Advisory Services Group. He focuses on financial education, valuation, and strategic financial consulting for multigenerational family businesses.Tripp Crews, ABV, is a Vice President with Mercer Capital and serves on the firm’s Transaction Advisory Services team, the Agribusiness Industry team, and the Family Business Advisory Services Group. He works on valuation and transaction-related matters for closely held businesses and family enterprises, with particular experience in agribusiness and ownership transition issues.Zac Lange, CPA, ABV, is a Vice President with Mercer Capital and serves on the firm’s Family Business Advisory Services Group. He focuses on supporting family businesses and litigants with valuation, financial analysis, and dispute-related matters, including corporate planning and reorganizations, financial reporting, and fairness opinions.Mercer Capital regularly works with family business owners and advisors on valuation and strategic financial matters involving ownership, governance, succession, and long-term planning. The firm is proud to support programs that bring family business leaders together for practical discussion and shared learning.Mercer Capital looks forward to connecting with attendees in Flowood and participating in this year’s Symposium. To learn more about the symposium, visit the event's website: https://olemisscie.com/family-business-26/
When Was the Last Time Anyone Read the Buy-Sell Agreement?
When Was the Last Time Anyone Read the Buy-Sell Agreement?

You Asked. We Answer.

Periodic review of a family business’s buy-sell agreement can reveal whether its valuation, liquidity, and transfer provisions still align with current shareholder expectations and financial realities. Testing the agreement through a hypothetical triggering event can help identify potential conflicts before they become costly disputes.

Cart

Your cart is empty